Riding Safely


Boarding and Exiting

Catching The Bus

  • Arrive at your bus stop five to ten minutes early. Wait on the sidewalk by the bus sign, away from the curb.

  • Check the headsign above the windshield of the bus for the route number and destination. Make sure to check the headsign just before boarding since buses may sometimes change routes.

  • Signal the operator to stop for you by waving. Wait until the bus comes to a complete stop and the door opens all the way before boarding.

Leaving The Bus

  • Watch for your destination. If you are not familiar with the area, ask the operator to call out your street.

  • About one block before your stop, signal the operator to let you off. Press the rubber strip or pull the cord located between the windows to activate the buzzer.

  • Whenever possible, please exit using the rear door. This speeds the boarding of new passengers.

  • Finally, check to be sure you have all your belongings with you — and don’t forget your bike if you used the bike rack!




 

Security

Security camera image (for decorative purposes only).Your security is Metro’s top priority. We take every precaution to keep your trip safe. But the real eyes and ears of the system are YOU. Here’s how you can help:

Be aware - If someone riding near you forgets a personal item, remind them to take it along.

Be informed - Know the location of emergency phones and memorize the Metro Sheriff’s Hotline: 888.950.SAFE (7233).

Be alert - Report any suspicious behavior, persons in unauthorized areas or unattended packages to Metro or Sheriff’s personnel immediately.

 

Tether Straps for Mobility Devices

For faster boarding for riders using wheelchairs and scooters on buses.

All Metro buses are outfitted with seating areas to accommodate riders in wheelchairs and scooters. Metro now offers expert pre-marking of tie-down locations on mobility devices or new tether straps for securement points FREE.

Bright yellow tape pre-marks ideal locations for tie-down hooks and enables faster securement. Optional new tether straps also enable quicker attachment and release.

For FREE expert pre-marking of ideal tie-down locations for your mobility device, or to have FREE tether straps installed, contact 213.922.8800.

To request brochures or to obtain this information in an accessible format, call 213.922.7023.

For your convenience, bus operators will:

  • Assist in lifting folding seats
  • Quickly identify securement for pre-marked mobility devices
  • Assist with attaching tie-down hooks to tether straps or markings
  • Request that your brake be set or power turned off
  • Offer the optional lap or shoulder belt for comfort and stability
  • Release the securement equipment and assist your exit from the bus